• Home
  • About us
  • Services
  • Pricing
  • Faq
  • Blog
  • Contact us
  • Links

maintenance appointments really do help …

thank you catsSome of you will know that each month we send Reminders to existing customers (who have said they want Reminders), who we feel would benefit from a maintenance session. This helps to reduce the risk of mats forming going forwards. We only remind once – not again the following month or it would become a drain on resources, plus we’re not hassling – just reminding.

Where customers don’t arrange a maintenance session, we often see them again months later when significant problems have developed. Often the coat is once again at crisis stage.

Our current pricing allows a proviso of £25 dependent on coat condition / interaction during the session. This is because until we meet and work with your cat, we’re not sure exactly what we’re dealing with. This will continue to stand for new customers.

However, from today (31 Mar 15) : Any appointments booked with existing customers who have either not taken up our advice of the maintenance session appointment, or have said that they don’t want Reminders – where the coat is now difficult to work through again due to matting or pelting – will attract a £45 proviso rather than £25. This is because the sessions are inevitably more difficult for both us and your cat.

Hope this is acceptable but any queries or questions, please do not hesitate to let us know. Thanks.

Posted in: blog

archives

  • April 2022
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • May 2017
  • April 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • October 2016
  • September 2016
  • August 2016
  • July 2016
  • June 2016
  • May 2016
  • April 2016
  • March 2016
  • February 2016
  • January 2016
  • December 2015
  • November 2015
  • October 2015
  • September 2015
  • August 2015
  • July 2015
  • June 2015
  • May 2015
  • April 2015
  • March 2015
  • February 2015
  • January 2015
  • December 2014
  • November 2014
  • October 2014
  • September 2014
  • August 2014
  • July 2014
  • June 2014
  • May 2014
  • April 2014
  • March 2014
  • February 2014
  • January 2014
  • December 2013
  • November 2013
  • October 2013
  • September 2013
  • August 2013
  • July 2013
  • June 2013
  • May 2013
  • April 2013
  • March 2013
  • February 2013
  • January 2013
  • December 2012
  • November 2012
  • July 2012

get in touch

(Please review the Pricing Guideline first)

your full name (first name + surname required)

your email address (required)

your full postcode (required)

your landline telephone number (required)

your message

I've read the pricing guide

Terms & Conditions
Privacy Policy


Mobile Menu
  • Home
  • About us
  • Services
  • Pricing
  • Faq
  • Blog
  • Contact us
  • Links