“Thank you so much for your help with Lola yesterday. As you know I had reached complete desperation with Lola’s coat. The size of the mats that came off whilst not unexpected, were a shock. Lola seems much happier. She is playful and cheeky and most unexpected I can touch her without her attacking me. I can even pick her up ! She had a good wash after but since then is actually cleaning herself less than normal.”
