“After the session, Gizmo is a completely different cat. I have never seen him so affectionate and playful. I was a bit nervous at first as Gizmo had a bad experience only a week before, making him and myself very nervous. He was very scared but Sandra spent time talking, and even singing to Gizmo before and throughout the session. Making him and myself feel more at ease. Sandra handled Gizmo in a kind, gentle and caring way. He now takes more pride in his appearance as his self grooming has also increased. Gizmo is free from all his knots and matted hair and is now a very happy little boy, all thanks to Sandra ! I could not be any happier, a big thank you from me and Gizmo”